Terms and Conditions of Sales

TERMS and CONDITIONS

Use of Site

You may only use this web site and the online shop, hence called the site, to browse the content, make legitimate
purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false orfraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded,posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited.Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or otherintellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not
limited to warranties of merchantability, fitness for a purpose and non-infringement.Please note that care has been taken in the selection of plant and pollen parent plants within the context of specific breedingobjectives, but we cannot provide any guaranty as there is always the chance of generic variation.The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now oncollectively called “Providers”, assume no responsibility for errors or omissions in these contents.The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy,correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special,incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may resultfrom the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have beeninformed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:
1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and youconfirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. change these Conditions from time to time, and your continued use of the Website (or any part of) following suchchange shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determinewhether the Conditions have been changed. If you do not agree to any change to the Conditions then you mustimmediately stop using the Website.
3. We will use our reasonable endeavour to maintain the Website. The Website is subject to change from time to time. Youwill not be eligible for any compensation because you cannot use any part of the Website or because of a failure,suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to thisservice. The information will not be used for anything other that which is stated in the Terms & Conditions of use for thisservice. None of the information will be sold or made available to anyone.The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that youaccess while at the Site and the Internet address of the Web site from which you linked directly to our site. This informationis used to help improve the Site, analyze trends, and administer the Site.We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We willpost those changes here so that you will always know what information we gather, how we might use that information, andwhether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions orconcerns about our privacy policy, please send us an E-mail.By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not useour site. Your continued use of the website following the posting of changes to these terms will mean that you accept thosechanges.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are
useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, andunderstanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannotbe collected via cookies and other tracking technology; however, if you previously provided personally identifiableinformation, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with thirdparties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You
acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do notendorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (includingmisrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or othermaterials or services on or available from such websites or resources, nor for any damage, loss or offence caused oralleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available onsuch external sites or resources.

Product availability

Seed Harvesting
Seed will be harvested typically by the end of June of each year.
Seed will be washed in an anti-bacterial soap and dried. The seed will then be packaged in transparent plasticbags together with a piece of towel paper and put into appropriate containers for shipping to the Buyer using the indicated shipping medium.
Papers to accompany the seed will be attached to the outside of the container for the purpose of official enquiries.Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays.Should we be faced with such an occurrence Vrijehof will contact you via email and provide a revised shipping schedule.

Phyto Certificates
We will supply you with a phyto certificate at your request. You need to inform us on your local regulations and requirementsregarding importing of plant material to your country.

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit
card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase throughthis site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it isdeemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.Shipping and Packaging Care will be taken to prevent possible damage during shipping, using standard packaging methods for South African Post Office Services (SAPOS)  but we cannot provide any guaranty as there is always the chance of damage occurring duringshipping. If insurance is required please specify such requirements when you place your order in the comments column onthe order.Packages send by SAPOS mail can be tracked by visiting http://www.sapo.co.za using the tracking number for the parcelwhich we will send to you after dispatching.

U can choose to select either the SAPOS, EMS or any other postal or shipping service provider that you may which to use. The cost of shipping will be for account. We do not accept any liability for the risks associated with shipping and the risks remain the liability of the Purchuser. The Purchaser may select to have the delivery shipment insured. WE undertake to supply the relevant cost information to the Purchaser.

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact
you to make arrangements for re-shipment.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Refunds/returns Policy

Should you for any reason wish to cancel your purchase you will be liable for a 50% handling fee. You must advise us in
writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 14 calendar days.* Note: Vrijehof recommends that you use Speed Services Couriers (South African Postal Services) for all returns as itoffers shipment tracking through a 24 hours customer helpline. Should you choose to use a carrier that does not offer atracking facility and the goods are lost then no refund or return will be considered.International customers should make use of a courier that offers:1. Shipment tracking.2. Insure your package for safe return and declare the full value of the shipment failing which loss or damage will be for youraccount.

Payment Options and Pricing

All transactions will be processed in South African Rand (ZAR).
Vrijehof endeavours to offer you competitive prices on current products; you’re total order price will include the price of thepurchase plus any applicable sales tax and shipping charges (on the day of shipping).

Vrijehof reserves the right to change pricing at any time without prior notice.

Should Vrijehof reduce it’s price on any shipped products within 10 working days of shipment, you may contact us and
request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.

Credit Card

We accept MasterCard and Visa credit cards payments via PayPal. You need to register with PayPal at www.paypal.com

If you do not have a credit card please utilise one of the otherpayment options, or simply log off and return to the site at a later time to complete your order. All of your orderdetails will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online. Once you have added enough items to your
shopping cart, proceed to “Checkout��? and follow the order processing instructions. Select the option to pay viaEFT. You will then have to load Vrijehof as a beneficiary on your internet banking and use the unique ordernumber in the reference line for your payment. This should ensure speedy processing and delivery of yourselected products.

Banking Details:


Will be provided to you together with an invoice should you place an order.

Please do not hesitate to contact us on any of the above mention aspects should you require more information clivia@devry.co.za